I changed my mind, can I return my order and receive a refund?
We want all of our customers to be completely satisfied with their wallpaper and if whatever reason there is an issue with your order, please let us know and we would be happy to help immediately. Just drop us an email on [email protected] or call us on 0151 708 5400.
Our custom-fit murals are created in a bespoke fashion, based upon the wall dimensions provided to us and as such, once they have been printed, we cannot offer a cancellation or return I’m afraid.
Before you complete payment for your order, we will send you a bespoke proof image to show you exactly how the mural will look. If you would like to make any changes at this point, let us know and we can work on this for you! We won’t proceed with printing until you are 100% happy with how the wallpaper will look.
We would also be more than happy to send you a sample of any of our designs for you to check over colour vibrancy and paper quality. Our sample form can be found here.
We would suggest to double check you have provided the correct dimensions before completing payment of your order. If you need to amend the dimensions, let us know and we can get back to you with an updated quote.
Repeat Pattern Wallpaper:
Our repeat pattern wallpaper can be returned within 14 working days of receiving your order. Drop us an email on [email protected] and we can arrange a return for you.
There are some terms and conditions to returning our repeat pattern wallpaper which can be found here.